Hunkemoller SE Reviews
(Rated by 14 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.5
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.4
- Customer Service4.6
- Return Policy4.3
- Price & Quality4.9
- Shipping & Delivery4.6
Recent Customer Reviews (14)
Chicago Summers
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William Brice
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Natalie Moore
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Bryan Sequeira
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Ursula Beyer
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Kiera Wright
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Viola Huber
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Bessie Edwards
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Lara Norman
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Libby Hamilton
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Hunkemoller SE Pricing
Underwear Thongs and panties
$10.90 - $16.90
Underwear Bras
$32.90 - $36.90
Underwear Negligees
$24.90 - $36.90
Swimwear Bikini tops and bottoms
$17.90 - $38.90
Swimwear discounted items
as low as $8.90
Swimwear Full swimsuits
$46.90 - $56.90
Sexy lingerie
$30.00 - $55.00
Outlet thongs and bikini bottoms
$7.00 - $15.00
Hunkemoller SE Pros & Cons
Pros
1
High product quality: Customers generally appreciate the quality of materials and fit of the lingerie and other products.
2
Wide product range: Offers extensive collections including lingerie, sportswear, swimwear, nightwear, hosiery, and accessories, catering to various sizes and occasions.
3
Physical stores: Some customers find in-store shopping better than online, with smoother returns in-store.
4
App benefits: The Hunkemöller app provides a personalized shopping experience, loyalty rewards (Passion Points), personalized vouchers, and exclusive member benefits.
5
Fast shipping (for some): Some customers commend quick delivery times.
CONS
1
Inconsistent sizing: Size guides are often inaccurate, leading to fit issues and customer frustration.
2
Delivery issues: Mixed experiences with shipping; some customers face significant delays and long waiting times.
3
Returns process: Often criticized for being slow, complicated, and involving delayed refunds.
4
Stock availability: Frequent issues with limited stock and unavailable sizes; restock notifications may not always lead to actual availability.
5
Customer service: Widely reported as unresponsive and unhelpful, with complaints about unanswered emails, calls, and chats; in-store staff reviews are mixed, with some unprofessional behavior noted.
Hunkemoller SE Features and Benefits
Features
Broad assortment of lingerie, sportswear, swimwear, nightwear, and accessories
Catering to various sizes and occasions
Personalized shopping experience through app
Tailored recommendations based on interests, sizes, and preferences; earn and spend Passion Points, personalized vouchers, exclusive member benefits like shop credit, limited edition products, pre-sale access, invitations to special events, digital member card, competitions and promotions like Wheel of Passion
Loyalty program (Passion Points)
Rewards every purchase and engagement, allowing customers to unlock exclusive rewards and levels
Omni-channel shopping options (Click & Collect, Click & Reserve)
Ensuring product availability across stores and online
Wide range of products
From everyday essentials to special occasion lingerie, including options for larger and smaller cup sizes
Premium brand experience
Inspiring both online and in physical stores
Continuous innovation in stock allocation and replenishment
Ensures products are available where customers need them
High product quality
Appreciated quality of materials and fit
Physical stores
Smoother returns and better in-store shopping experience
Fast shipping
Quick delivery times
Outlet prices
Discounts up to 70% off on selected items
Multi-packs
Offering discounts on underwear